what countries do you ship to?

to check which countries we ship to, please use the 'country/region' selector at the bottom of the page.

how much does shipping cost?

shipping costs will be calculated at checkout. 

where do you ship from?

Australia. 

when will my order ship?

we aspire to process orders within 3-5 days after being placed. during busier times such as the holidays, please allow up to 14 days for us to prepare your order. after your package has been picked up by the courier, we unfortunately have no control over how long it will take to arrive to you.

customs & taxes

please be sure of your country’s customs regulations before placing an order as kōyōkeys is not responsible for any customs or taxes that are applied to your package.

order cancelations

should you wish to cancel your order, please contact us within 12 hours of order placement. orders cannot be cancelled once a shipping notification email has been sent to you with your tracking number.